Combining nearly three decades of experience in IT and Telecoms the Citytalk ( www.citytalk-mids.co.uk ) team is more than capable of meeting your needs. We can offer you up to date advice and consultancy on anything to do with your telephony, your internet connectivity, your IT and how to integrate them all to allow you to get on and do what you do best simply. We have a dedicated UK based support team to manage and maintain your new phone system, and a dedicated provisioning team to ensure you are kept in the loop throughout the entire process.
Citytalk doesn’t want to simply sell you a phone system, install it and move on. We want to become your trusted partner who is always there to empower you to make the decisions that are right for your business. We believe that by offering advice that is right for you and not necessarily us will allow us to a build a long and successful business relationship.
At Citytalk we care passionately about delivering exceptional customer service, we believe that by having a clear set of business ethics which represent the way we conduct our business demonstrates our desire to put our customers first throughout every part of their life cycle with Citytalk:
· Always deliver what we promise. If in doubt, under promise and over deliver.
· Nothing is gained by winning an argument but losing a customer.
· Always treat customers as we would like to be treated.
· The reputation of the whole company is in the hands of each.
· If we don’t look after the customer, someone else will.
These core values have enabled us to become a trusted Telecoms, IT & Security provider for hundreds of companies throughout the UK. We offer a complete telecom and IT solution for small and medium-sized businesses, with unrivalled customer services prioritised to be the best at everything we do.